FAQ | Frostbyte Digital - Pricing, Timeline & Process

General Questions

What services does Frostbyte Digital offer?

We offer comprehensive digital services including custom web design, SEO optimization, AI automation, content creation, CRM solutions, loyalty programs, branding, and social media management. All services are customized to meet your specific business needs and goals.

Do I need to be in Anchorage to work with you?

No! While we're based in Anchorage and specialize in helping Alaska businesses, we work with clients anywhere. All meetings can be conducted via video call, and we use modern collaboration tools to keep projects on track regardless of your location.

How quickly can you get started on my project?

Most projects can begin within 1-2 weeks of signing our agreement. We'll schedule a kickoff call, gather necessary information, and create a detailed project timeline. Rush projects may be accommodated depending on current workload—just ask!

Pricing & Billing

How much do your services cost?

Every business is unique, so we create custom packages based on your specific needs. Website pricing depends on size and complexity. SEO services range from $500-$700/month, and AI automation projects start at $1,200 for one-time setup. Schedule a free consultation for a detailed quote.

What payment methods do you accept?

We accept all major credit cards, debit cards, bank transfers, and ACH payments. For larger projects, we offer payment plans to make our services more accessible. We'll discuss payment terms during your consultation.

Do you require a deposit?

Yes, we require a 50% deposit to begin work on most projects. The remaining balance is due upon project completion or can be split into milestones for larger projects. This ensures commitment from both parties and allows us to allocate resources to your project.

Website Services

How long does it take to build a website?

Timeline depends on the size and complexity of your project. Simple landing pages can be completed in 1-2 weeks, while comprehensive multi-page websites typically take 3-6 weeks. We'll provide a detailed timeline during your consultation based on your specific requirements.

Will my website be mobile-friendly?

Absolutely! All our websites are fully responsive and optimized for mobile, tablet, and desktop devices. With most users browsing on mobile, we ensure your site looks and performs flawlessly on every screen size.

Can I update the website myself after it's built?

Yes! We build websites on user-friendly platforms and provide training so you can make simple updates yourself. For more complex changes or if you prefer hands-off management, we offer ongoing maintenance packages.

SEO Services

What makes your SEO services different?

We focus on Alaska SEO with proven strategies that work. Unlike generic agencies, we understand Alaska's unique market. We use transparent reporting to show real results and adjust strategies based on performance data.

How long until I see SEO results?

SEO is a long-term investment. Most clients start seeing improvements in 2-3 months, with significant results by 6 months. Timeline depends on competition, your current website status, and market conditions. We provide monthly reports to track progress.

Support & Maintenance

Do you offer ongoing support after project completion?

Absolutely! We offer flexible monthly maintenance packages that include updates, security monitoring, content changes, and technical support. You'll also have direct access to our team for any questions or urgent needs.

What if I need help after business hours?

For urgent technical issues, we offer emergency support for clients on our maintenance plans. For non-urgent questions, email us anytime and we'll respond within one business day. We're committed to being there when you need us.

Still have questions?

We're here to help! Schedule a free consultation to discuss your specific needs and get all your questions answered.

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Frequently Asked Questions